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Why Chaty is the best alternative to Tidio

 
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Dołączył: 30 Paź 2024
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PostWysłany: Sro Paź 30, 2024 07:04    Temat postu: Why Chaty is the best alternative to Tidio Odpowiedz z cytatem

Tidio prides itself on being one of the best customer relationship building tools on the market. This is achieved by helping companies add value through customer service by combining chatbot tools and Live Chat for Websites.

WordPress Live Chat Plugin tidio Chaty
There are integrations with Capterra, Shopify, WordPress, MailChimp, Wix, G2.com (formerly G2 Crowd), GetApp, and more. So, you can certainly use Tidio as the basis for your WordPress chat plugin or Shopify chat plugin if needed.

However, Hattie's mobile app development service suggestions make it a superior alternative to Tidio .

Like Tidio, it can act as a WhatsApp WordPress plugin, Messenger WordPress plugin, chat widget on almost any HTML5-based web page, and more.

There is a solid set of features that allow you to benefit from something that goes far beyond offering a chat button and a central point of communication with customers.

Chaty aims to deliver value by increasing leads, improving customer satisfaction, and increasing revenue from an engaged customer base.


So, how about we take a quick look at why Chaty might be a better chat plugin for your site than Tidio?

Reason one – experience the best set of features
Tidio certainly has a solid set of features that make it suitable for the services it provides to its users. Using it, you can enhance your customer support service with the following features:

Online chat
Chatbot
Monitoring the list of visitors
Email, Instagram and Messenger Integration
Shared Mailbox for Teams
Multi-channel tool
While this is a very respectable offering, there is no denying that Chaty's feature set is more extensive, allowing for greater business flexibility and branding integration.

For reference, here are the features you get as a Chaty user:

Online chat
Google Analytics Tracking Metrics
Customizable preset messages
Fully customizable white label UI design
Support multi-channel chat for Twitter, Email, Telegram, WhatsApp, WeChat, Instagram, Skype, Messenger, Contact Form, etc.
Custom channel support for unlimited client channels
Unhindered communication
Seamless integration with any website
Reason two – a more affordable pricing model
In addition to the free tier, Tidio offers two paid subscriptions. The first tier is known as the chatbot tier and costs $49 per month.




Alternatively, you can opt for a chatbot subscription, which is paid per operator at $19 per month. Keep in mind that there are three operator slots available in the chatbot subscription.

Neither subscription is a step up from the other.

Instead, they both have basic features that they provide access to, with each offering independent features to build on. Annual billing is available, which allows you to save money by giving you two months free for either license type.

The first thing to note about Chaty is that licensing is not operator dependent, opting instead for a much more cost effective model.

Your Chaty license is based on the number of visitors to your site per month. This allows you to plan a flat cost that doesn't need to increase based on the number of internal platform users you have.

Chat offers four license levels . The first is a free level, and the other three have all the features of the free level plus the same set of add-ons. The difference is in the number of visitors per month supported.

The Basic plan, which costs $9 per month, is designed for sites that can handle 10,000 visitors per month. The next professional license costs $15 per month and covers up to 50,000 visitors over the same period.

Finally, there is a growth plan that costs $29 per month and is designed for pages that are expected to receive up to 150,000 visitors during that period. Larger plans are available if needed if the number of visitors exceeds the maximum.


Essentially, using Chaty offers a richer set of features at a much more affordable price.

Reason three – to highlight your brand image without any obstacles
There's a lot to be said about being able to visually customize a chat button or any other chat plugin.

For example, even if you use a Messenger plugin for your website , being able to customize it to match your brand image helps convey your personality to customers.

Tidio allows you to customize the layout and color scheme of your chat. Of course, manipulating color allows you to match any aesthetic you already have.

Tidio interface
Chaty also gives you control over color manipulation and placement, but there's a lot more you need to do to ensure your brand and plugin are indistinguishable.

If you wish, you can take advantage of detailed customization, including custom icon placement, font customization, button placement, color, etc.

Chaty is the best alternative to Tidio.
There's simply no comparison to the look and feel features offered by both platforms, especially considering what the allowed changes mean for the customer experience.

The more control you have, the more user-friendly your guest experience will be.

Reason Four – Speed ​​and Performance
Both Tidio and Chaty offer easy JavaScript-based web page integration, allowing you to set up either platform in just five minutes.

Regardless, Chaty does its best, with a focus on lightweight design.

Even if you are not necessarily familiar with the more technical implications, you should be aware that each subsequent interactive element can negatively impact the performance of a web page.

However, when you have a lightweight plugin like Chaty, the net effect on your site's performance seems to be non-existent, meaning that loading speeds are maintained .

Reason five – client channels
This was mentioned briefly in the Features section, but it needs to be emphasized, at least for a moment.

Both Chaty and Tidio support well-known communication channels. We have already established that Chaty can accommodate many more of these features than Tidio.

Chaty is the best alternative to Tidio.
Tidio App
Chaty is the best alternative to Tidio.
Chati App
The question is, what if you want to support your customers on a channel that is not enabled by default?

While Tidio doesn't have an answer, Chaty supports unlimited custom channels with the click of a button, making it accessible to customers anywhere.

Concluding remarks
Without a doubt, both Tidio and Chaty are great platforms that businesses can use to increase engagement by communicating where customers are comfortable. This could be your WhatsApp WordPress plugin, Messenger WordPress plugin, chat widget, etc.
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Wysłany: Sro Paź 30, 2024 07:04    Temat postu:

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